Shipping policy
Thank you for visiting and shopping at Four G Auto. Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur depending on carrier volume.
Freight & Oversized Items
Some items, such as superchargers, suspension kits, exhaust systems, and other large or heavy parts, ship via freight carrier on a pallet rather than standard parcel service. Freight shipping charges and delivery timelines for these items are calculated separately and will be shown at checkout or communicated to you directly.
Freight Delivery & Inspection
Freight deliveries require someone to be present to accept the shipment. Please inspect the item and packaging for visible damage before signing for delivery. If you notice damage, note it on the delivery receipt and contact us within 48 hours with photos so we can file a claim and make it right. Signing for a freight delivery without noting damage may limit our ability to file a claim on your behalf.
Special-Order & Drop-Ship Lead Times
Some products are special-order or ship directly from the manufacturer or distributor. Lead times for these items vary by supplier and are noted on the product page where available. Contact us if you need a more specific estimate before ordering.
High-Value Shipments
For high-value orders, a signature may be required upon delivery. We may also require additional verification before shipping high-value orders to help protect both you and us from fraud.
Returns and Return Shipping
For details on who is responsible for return shipping costs, including the difference between buyer's-remorse returns and returns due to our error, please see our Refund Policy.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Four G Auto is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions about the delivery of your order, please reach out to us:
- Email: support@fourgauto.com
- Phone: (561) 440-4215